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Water systems face a lot of uncertainty in lead service line inventory and replacement work.

Since 2016, our team has worked with utilities and municipalities to predict unknown service line materials and provide transparent reporting. Now we’ve launched the BlueConduit platform to accelerate lead service line replacement (LSLR) at scale.

Our Customers

BlueConduit works with water systems large and small, in urban, suburban, and rural communities. We help them ensure that their lead service line (LSL) projects proceed as quickly and efficiently as possible, so they can be confident that they are delivering safe and healthy water to their communities.

Water systems face many pressures. On one hand, the EPA’s latest revisions of the Lead and Copper Rule (LCR) have set very clear expectations and timelines for lead service line inventory requirements (LSLI) and lead service line replacement (LSLR) projects. Communities have likewise been extremely clear with their own expectations and their need for reassurance that any issues with their drinking water have been identified and are being addressed.

But at the same time, utilities face a lot of uncertainty as they work on their LSLI/LSLR projects. Older communities struggle to sort out a contradictory jumble of inaccurate, incomplete, or damaged records (often in many different formats) and to correct this information with what they’ve gathered from line inspections, water tests, and patterning agencies. Meanwhile, although younger communities may have less likelihood of lead lines in their water infrastructure, they also have less data to draw on in order to begin to track down what lead may be in their system or to begin to assess what their true risk level is.

Since 2016, our team has worked with utilities and their engineering firms to identify service line materials statistically. Now, we’ve launched the BlueConduit platform to help water systems accelerate lead service line replacement (LSLR) at scale. Our solutions use the latest advancements in machine learning and predictive modeling, backed by a team of experienced data scientists. We prioritize providing transparent reporting to our customers, and are more than happy to help your staff and stakeholders dig into the details, so that your community members have what they need to feel confident.

Water Utilities

BlueConduit has worked with water utilities in over two hundred communities to predict the location of lead service lines in their water systems and accelerate their LSLI/LSLR projects. Over and over again, we’ve seen how effectively the combination of proactive water line replacement and clear communication works to reinforce public trust.

Example customers:

Photo of a press conference at the city of Toledo on Tuesday, March 8, 2022
City of Toledo announcing its commitment to replace all city- and private-side lead service lines.
Read the full story.

BlueConduit serves public and investor-owned utilities and water systems in urban, suburban, and rural settings and regularly partners with nonprofits and foundations to make sure that our work is accessible to all communities.

We also work flexibly with water utility associations and private companies specializing in geospatial solutions, water sampling, water filtration, media relations, water asset and financial management, and more. Our close industry relationships give our utility customers and their engineering partners the benefit of an integrated, comprehensive approach to LSL projects.


“We want to make sure that we use AI and any other resources that we can find to help maximize those dollars and possibly be able to do this as quickly as possible.”

Patekka Bannister, Commissioner of Plant Operations at the City of Toledo (OH). 

View the full video interview on our Blog


“Detroit Water and Sewerage Department Director Gary Brown said, “Lead service line replacement is a tremendous cost on its own and for BlueConduit to provide the City of Detroit and other municipalities the predictive modeling so that we can update our inventory and better plan for construction in a clustered approach is a significant cost and time savings. A savings that benefits our ratepayers who would otherwise see a significant rate increase.”

Read more from the City of Detroit.


“This data-driven approach will… ensure we are prioritizing the needs of citizens who are at highest risk of lead exposure.”

Kristin Epstein, PE
Assistant Director of Water and Sewer,
Trenton Water Works, City of Trenton, NJ

Read more about Trenton’s approach.