Nya Dreyfuss is BlueConduit’s Vice President of Customer Success. Here’s a quick Q&A with Nya.
Why did you join BlueConduit?
A commitment to equitable change. Seeing the effects of inequitable access to resources and solutions for lead service line removal, I knew that I wanted to be
part of an organization committed to environmental justice. BlueConduit champions building solutions for communities that may be underserved or under-resourced and I’m proud to be part of the positive impact we’re having on municipalities across the country.
What professional experience and expertise do you bring to BlueConduit?
I have spent the last decade working in different sectors of environmental science and regulatory compliance, predominantly in energy (coal and gas) and public water and wastewater utilities. I most recently served as the Lead Program Manager for a large Midwestern utility. Having industry experience in both the public and private sector positions me well in helping build effective solutions and a great experience for our customers.
What does a day in the life of BlueConduit’s Vice President of Customer Success look like?
Every day in a tech startup like BlueConduit can look vastly different, but one thing always remains the same – I am committed to placing our clients first and making sure BlueConduit’s work is aligned with their needs. Whether I’m participating in customer engagement meetings focused on the latest project updates, gaining insight on project specifics during product development sessions, or building industry relationships with other stakeholders, I’m always working to make sure our customer’s voice is heard and understood.
What work accomplishments are you most proud of and what goals have you prioritized for this year?
I am honored to be working with the other members of the BlueConduit leadership team to determine how to strategically grow our business and scale our impact. The year ahead is bright and I am looking forward to delivering customer experiences and solutions that allow our clients to achieve and maintain regulatory compliance in the most efficient and cost-effective manner possible.
How do you spend your time outside of work?
I love to let my creative side shine. There’s always a new project or design in progress in my crafting area. I also love to get creative in the kitchen making delicious meals for family and friends. I’m hopeful 2022 will bring a return to more in-person travel and visiting some of
the places on my bucket list. But my most treasured activity is spending time on adventures with my husband and our daughter.
More about Nya
- Read her interview with Trenton Water Works’ Kristin Epstein in WaterOnline “How Cities Leverage Machine Learning To Expedite Lead Service Line Removal”